Release 17.21 (Big Updates to Our Category Interface)
We think a lot about the future of commerce. Mostly, we think about how we can give our clients a competitive edge from conversion rates to landing pages to lower shipping rates. This is where we share our insights and experience from high performance brands. Got an idea? Email us!
Updated Bulk Product Upload Template We have changed the format for bulk product uploads. Please contact your CSM for additional training if you currently use this feature. Estimated Date for ASNs You can now specify the expected date when new inventory will arrive in the warehouse under Manage >> Fulfillment >> Receiving (ASN). This allows the […]
Symphony Commerce is very proud to announce that it has won the Red Herring Top 100 Global, 2015 Award. As one of the industry’s most coveted acknowledgments, the Red Herring Top 100 Global Awards include some of the most exciting startups from the all over the world. The selection process includes vetting thousands of privately […]
Many brands in the growth stage stumble when it comes to their supply chain, specifically when it comes to the cost of scaling fulfillment to match the growth of the brand. A functional supply chain requires warehouses to store products and process orders, carriers to ship products to and from those warehouses, and a system […]
There are three elements to a good customer service experience: speed, experience, and resolution. Everything that goes into optimizing customer service should focus on improving those three elements. It makes sense: nobody wants to be kept waiting, nobody wants to be brushed off, and nobody is OK with “I don’t know” as an answer. There […]